Job Category: Customer Support / Technical Services
Location: Miami, FL (Field-Based with Travel)
Employment Type: Full-Time
About 360 Energy Solutions
At 360 Energy Solutions, we specialize in turnkey power generation services and solutions—from rental generators and installations to full-scale backup power system integrations. Based in Miami, FL, we serve clients across the region with a commitment to reliability, safety, and customer satisfaction.
Job Summary:
We are seeking a highly experienced Senior Generator Technician / Master Generator Technician to serve as a top-level field expert in the diagnostics, repair, maintenance, and commissioning of complex generator systems. This role is critical to ensuring equipment reliability and operational excellence while acting as a technical leader within the service team. The ideal candidate possesses advanced mechanical and electrical expertise, strong leadership skills, and a commitment to safety and customer satisfaction.
Key Responsibilities
- Diagnose and repair complex mechanical, electrical, and control system issues on diesel, natural gas, and bi-fuel generators
- Perform advanced troubleshooting on engines, alternators, switchgear, paralleling systems, ATS, and digital control platforms
- Conduct load bank testing, start-up, commissioning, and acceptance testing of generator systems
- Interpret wiring diagrams, schematics, and technical manuals to resolve system failures
- Perform major overhauls, engine rebuilds, and component replacements as required
- Ensure compliance with manufacturer specifications, NFPA 110, NEC, EPA, and local codes
- Serve as the technical escalation point for complex service issues
- Mentor and train junior and mid-level technicians in diagnostics, safety, and best
practices
- Assist service management with technical guidance, repair strategies, and job planning
- Support emergency response and critical power outages as a lead technician
- Communicate clearly and professionally with customers regarding system condition, repairs, and recommendations
- Collaborate effectively with internal teams, manufacturers, and third-party vendors
- Maintain accurate records of services performed, expenses, and billable hours
- Submit detailed service reports, diagnostics documentation, timesheets, and expense reports daily
- Identify and recommend system upgrades, preventative maintenance, and compliance improvements
- Maintain professional conduct and represent the company at a senior technical level
- Follow all company safety policies and OSHA regulations
- Perform work in a manner that ensures personal safety, team safety, and equipment protection
Requirements & Experience:
- 7–10+ years of hands-on generator technician experience
- Extensive experience with commercial and industrial generator systems (20kW–3MW+)
- Advanced electrical and mechanical troubleshooting skills
- Strong working knowledge of ATS, switchgear, and paralleling controls
- Ability to read and interpret complex electrical schematics
- Valid driver’s license with acceptable driving record
- OEM certifications (Cummins, Caterpillar, Kohler, MTU, Generac Industrial, etc.) preferred
- Factory training on digital control systems and paralleling gear preferred
- Familiarity with NFPA 110 and applicable compliance standards
- Electrical license or equivalent technical certification preferred
- Ability to lift up to 75 lbs
- Ability to work in confined spaces and outdoor environments
- Willingness to travel locally and participate in an on-call rotation
- Ability to work extended hours during emergency response situations
Why Join 360 Energy Solutions?
We’re a fast-growing, client-focused company that values technical excellence and operational integrity. Our benefits include:
- Competitive Salary (based on experience and certifications) + Overtime + Travel Per Diem
- Health, Dental, and Vision Insurance
- Paid Time Off, Holidays, and Sick Leave
- 401(k) Retirement Plan with Company Match
- Company Vehicle, Tools, and Technology Provided
- Ongoing Training and Certification Opportunities
- Employee Referral Bonus Program
