Job Category: Customer Support / Technical Services
Location: Miami, FL (Field-Based with Travel)
Employment Type: Full-Time
About 360 Energy Solutions
At 360 Energy Solutions, we specialize in turnkey power generation services and solutions—from rental generators and installations to full-scale backup power system integrations. Based in Miami, FL, we serve clients across the region with a commitment to reliability, safety, and customer satisfaction.
Job Summary:
We are seeking a skilled Field Service Technician (Generator) to support the maintenance, diagnostics, and repair of commercial and industrial generator systems. This role is essential in ensuring equipment reliability and delivering high-quality service to our customers. The ideal candidate brings strong mechanical and electrical expertise, handson troubleshooting experience, and a commitment to safety and customer satisfaction.
Key Responsibilities
- Perform preventive maintenance, inspections, and repairs on generator systems.
- Conduct troubleshooting and diagnostic testing on alternators, wiring harnesses,
safety devices, shutdown systems, and battery systems.
- Execute load bank testing, including both resistive and reactive testing procedures.
- Service and troubleshoot Automatic Transfer Switches (ATS) and generator control
systems.
- Diagnose and repair engines across multiple manufacturers, including Kohler,
Cummins, CAT, Detroit Diesel, John Deere, Doosan, MTU, and Volvo.
- Communicate clearly and professionally with customers to explain technical issues
and recommended solutions.
- Collaborate effectively with internal teams, manufacturers, and third-party vendors.
- Maintain accurate records of services performed, expenses, and billable hours.
- Submit service reports, timesheets, and expense reports on a daily basis.
- Mentor junior technicians by sharing technical knowledge and best practices.
- Adhere to all safety procedures and company policies while working in the field.
- Perform additional duties as assigned.
Minimum Qualifications:
- Minimum of 5 years of experience in generator service, maintenance, diagnostics,
and repair.
- Experience with engines of all fuel types and familiarity with transfer switches
and/or switchgear systems.
- Strong mechanical and electrical troubleshooting skills.
- Ability to read and interpret electrical systems using diagnostic tools such as
voltmeters and multimeters.
- Solid understanding of mechanical and electrical theory and real-world application.
- Proficiency with computers and field service software.
- Ability to work independently with minimal supervision.
- Valid driver’s license with a clean driving record and ability to travel.
- Must be eligible to work in the United States.
Preferred Qualifications
- Experience operating heavy equipment and forklifts in compliance with OSHA
regulations.
- Experience working in high-demand, fast-paced service environments.
- Strong organizational and time-management skills.
Work Environment and Physical Requirements:
- Frequent travel to customer sites and job locations.
- Work performed outdoors and in industrial environments, including exposure to running generators and electrical systems.
- Ability to work in varying weather conditions and respond to emergency service calls.
- Must be available for on-call rotations, including nights, weekends, and holidays.
- Ability to safely handle tools, equipment, and diagnostic devices.
Why Join 360 Energy Solutions?
We’re a fast-growing, client-focused company that values technical excellence and operational integrity. Our benefits include:
- Competitive Salary + Overtime + Travel Per Diem
- Health, Dental, and Vision Insurance
- Paid Time Off, Holidays, and Sick Leave
- 401(k) Retirement Plan with Company Match
- Company Vehicle and Tools Provided
- Training and Professional Development Opportunities
- Employee Referral Bonus Program
